Okay, so I'm a paperless customer of Cox...both b/c I dont check my mail that much and b/c all that paper seems wasteful. I just tried to login to pay my bill and guess what.. their system has changed; everyone must re-register. Okay, fine. BUT, my old login doesn't work. In order to re-register, I need my account number ("Found on your paper bill.") Okay, thanks, Cox, but I dont have a paper bill. So, I call. And go through the rigamarole of the automated system to get me to a customer service rep who gives me my acct number. I hang up and realize I also need the pin number. I call back and go through this all again. This time, the guy says "well, I cant give you that over the phone. It's on your bill." *deep breath* Long story short, but he ended up having to reset my account. I have no idea why that was so dang annoying.
Since I'm the only one here, I'm sending out a ton of "hey, I need xyz" so people have to reply to me next week. HA! Dont you hate that when you return and have a zillion emails? Yeah. I actually need people to reply, though, so I'm not being a jerk on purpose.
I leave in TWELVE DAYS for vacation. On the twelfth day before my trip, I'm looking forward to.......(this is gonna be a countdown, people, in random order). 12. the smell of the ocean. :)
Have a fabulous Memorial Day Weekend!!! Hopefully I will be seeing some of you soon!
I just text Sara and said "I need a glass of wine." She responded "I need a bottle of vodka." (she had court today..) hahahahahahahahaha.. Awesome. Happy long weekend, everyone!
4 comments:
uggh!! that would have annoyed me too!!! Have a good weekend and sweet dreams of the beach! :)
oh wow, I wouldn't be able to handle that cox situation!! Countdown to MY vacation: 31 days!! Let me know if you guys are doing anything fun this weekend, I have no plans :)
Yay for vaca! As for passwords and crap... I have a file where I keep all that stuff, cuz we're paperless on ALL our billing and I tend to forget how to access accounts when I need to. One little file with a spreadsheet detailing account names, website URLs, passwords, pin #s, etc. makes that all better. Have a beautiful weekend and give baby Maddox lots of kisses for me!
this is just to say that i love the word rigamarole.
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